Daniel sitting outside in the sun and smiling

Dr Zoe Roxburgh

Daniel sitting outside in the sun and smiling

Dr Zoe Roxburgh

Daniel sitting outside in the sun and smiling

Dr Zoe Roxburgh

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About the Project

If a website doesn't build trust quickly, visitors won't feel confident enough to reach out - no matter how good the service is. For Dr. Zoe Roxburgh, a highly qualified Speech & Language Therapist working with young people across Fife and surrounding areas, that trust was essential.

Zoe needed a professional, welcoming website that showcased her expertise, reflected the impact of her work, and made it simple for families to find the right support.

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The Challenges

  1. Trust as a priority: Families looking for a Speech & Language Therapist want reassurance that they're choosing someone highly qualified and experienced.

  2. Clarity of services: With multiple offerings, including therapy and assessments, services needed to be laid out in a way that was easy for families to understand.

  3. Accessible design: Families and carers needed a site that was easy to navigate and didn't overwhelm them with too much information at once.

The Solution

  • Service clarity: Created well-structured service page with clear pricing so families knew exactly what was available.

  • Trust-building content: Highlighted Zoe's professional registrations, qualifications, and credentials prominently to build credibility right away.

  • Accessible design: Designed a clean, user-friendly layout that makes it simple to explore Zoe's services and get in touch without confusion.

  • Professional tone: Combined warmth and authority in the design and content so families feel welcomed while also reassured by Zoe's expertise.

  • Optimised for all devices: Built mobile-first so busy parents and carers can access information anytime, anywhere.

Key Takeaways

For a professional in healthcare and education, a website isn't just about visibility - it's about building trust, removing barriers, and making support accessible. By focusing on on clear service presentation, trust signals, and accessible design. Zoe's new site helps her do exactly that.

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